I just got off the phone with them again and was told my application was complete for review, letters and all. I was told the transcripts aren't needed immediately as they should be sent via aacomas but they are required for my whole application to be considered complete. It was emphasized that it doesn't mean acceptance. I'll be sending mine in just to be sure and be prepared if needed.
For transcript submission I was given two options that are also found on their site.
electronically transcript submission:
[email protected]
Physical Mailing address:
Enrollment Processing Services
College of Osteopathic Medicine
Office of Admissions
3301 College Avenue
PO Box 299000
Ft. Lauderdale, FL 33329-9905