I keep forgetting we're not all AF.
The following is an AF Adventure in TMO... not sure about other branches.
Trying to get an answer about mess dress for COT:
Called 334-953-0350... no answer
Called 334-953-0347... alternate message for 334-462-4411
Called 334-462-4411... no answer
emailed
[email protected]... delivery failure.
ok, moving on.
TMO:
Called 1800-531-5811 EXT. 565-2773... no answer
Tried EXT. 565-2778 because I can't tell what that last digit is... no answer
Called local # 210-565-2773... Paula hooked me UP with two more numbers.
Called 210-565-6284... fax tone
Called 210-565-6285... another fax tone
Called 210-565-2773 again... got new number for jppso in San Antonio, and learned that
210-565-2773 has listings of every TMO contact broken down by state, then county. I was also told to tell them I am
not PCSing, but "entering" with "orders to extended active duty". Repeat: This is not a PCS.
Called 210-321-4200... "all agents are currently busy..." [1 minute of silence] "Thank you for calling, good bye!"
Called 210-321-4200... informed that I need to talk with the "out-bound section"
Call forwarded... got SSgt. Smith!
SSgt. Smith says:
I need to go to Lackland AFB's Personal Property Office (210-671-2822/2824, press 0 to skip automation). There I will get a DPS System account, some faxes will get sent, and I can have my TMO arranged within 1-2 days. Pick-up days must be scheduled 8+ days out. Do not procrastinate on this.
On behalf of y'all, I asked SSgt. Smith where a good place to start this process would be if not in this area. SSgt. Smith says there are three jppso jurisdictions throughout the US. If you call him at 210-321-4200 ext. 4307, he will forward you as necessary. Me: "You might get a few dozen calls..." Him: "That's fine."
If you do not live near a base, he says you can still call him and do "over the phone counseling" to set things up. I only have to drive a few miles to Lackland, so I'll do that, but wouldn't want to drive more than an hour or two otherwise.
Called Lackland's Personal Property Office at 210-671-2822... Bldg 5616 room 112, open until... 16:15!? Gotta go. Hope this helps someone avoid making a dozen non-productive phone calls.
Just call SSgt. Smith for guidance: 210-321-4200 ext. 4307