For those of you who haven't submitted your secondaries and are worried about the issues with formatting that are arising from copy/paste: Go ahead and type it up in NotePad/TextEdit, whatever it may be. Hit the preview button it has next to submit, and it'll show you exactly which characters are problematic. Close the preview, go back to the main page, and then replace those symbols within the text box given. It might take longer, but if you're seriously worried about it messing with your chances getting in, I'm sure it's worth it to you! I'm pretty sure just apostrophes and quotation marks are giving trouble, but it should work for anything, it did for me!