Hi guys! I need help. I have been having a TON of trouble accessing my financial aid stuff. I got an email with my banner ID and password to access financial aid info a week ago, which didnt work, so I called IT and they fixed it. Once I got into the portal, the pdf financial aid letter was inaccessible, and I got an error message. So I call IT again and they say to call back at other times because they don't know what to do and I should get another IT person. It has been a week and I don't even know the due date by which I need to accept/deny by. I emailed financial aid and they said they don't know my deadline, to email bursar. So I email bursar last week and get no answer...
So my question:
(1) Does anyone know what the 'due date' is for accepting or denying financial aid?
(2) (Why I haven't accepted immediately): Does accepting it commit you to the school? Or could I accept even though I'm PTE-ed without committing? I'm on a waitlist at 2 other schools (While I love downstate, the other schools are in locations better for my husband).
Thank you so much in advance.