Tried to call them today for an update since I've been pending since October. Doesn't look like anyone is in the office to take calls
They closed the office today due to a oil spillage in the area's water source.
EDIT: From Facebook
WVSOM will be closed Monday, Jan. 26 until further notice.
EMERGENCY WATER SITUATION
LEWISBURG, FAIRLEA, FRANKFORD, RENICK
Additional information: A tanker truck carrying diesel fuel overturned and spilled its contents into Anthony Creek, which flowed into the Greenbrier River, the water source for the above towns. Lewisburg closed their water intake valves at the water plant prior to the oil flow. Therefore, there will be no water available until testing results are deemed clean by the EPA (24-48 hours).
City officials advised citizens to TURN OFF their electric water heaters and reduce gas water heaters to just the pilot light. Also, turn off the water to your residence.
Tanker trucks of potable water will begin arriving possibly tonight.
One of the first stations mentioned will be the state fairground free parking lot where you will fill up your own containers.
Fire departments will use a Homeland Security water tanker for structure fires. There will be no water in the hydrants.
Radio, television and social media will continue with updates.
When the water is turned back on you will receive a boil water advisory.
Booms have been set in the river at key locations to trap as much oil as possible, but some oil will sink due to the cold weather, so clean-up will take an undetermined amount of time.