Current M2 at Case, on a throwaway account for obvious reasons. The gist of it is this: the admin is an absolute disorganized sh*tshow right now. I'll try to break down some of the main complaints voiced by people in my class for you:
- In response to Covid, admin re-designed their second year clinical experience curriculum. This new curriculum requires us to do both inpatient and outpatient sessions. We do not have access to N95s for this and are sometimes assigned to high-risk inpatient specialties(e.g. pulmonology inpatient service) while being told to reuse our inadequate PPE.
- In the same vein, they have not released enough inpatient or outpatient sessions for all students. They have requested that we track our own sessions (which is fair) but are also tracking our sessions themselves and are doing so incorrectly. The result is that many students have not been able to complete the majority of the sessions, however are not on the admin list for needing sessions, so are not receiving notifications when sessions become available. Admin has consistently blamed us for this, stating that we aren't updating our own trackers, seemingly unaware that the students who aren't updating their trackers don't have any completed sessions they can actually log. Their communications with us on this matter have been very unprofessional and revolve around trying to point fingers at the student body.
- The end result of this poor tracking was that admin decided to lump our clinical experience grades in with our last block exam grades. If you had any component of the clinical experience incomplete, you received a failing grade for the entire block. This was done without notifying us in any way and without any clarification of how they were handling it. Net result: a large portion of the class was slapped with a failing grade on our most recent block exam (based on the people I've discussed this with, I'm estimating >50%). About 12 hours later we received an email from admin that they were experiencing a "higher than normal" email volume and would respond when they could. That's the last we heard about this. We assume the failing grades are temporary, but have no actual confirmation of this.
- Admin has consistently ignored and dismissed our concerns about transmission risk. One of the most prominent examples was when they announced that a portion of one of our block exams would be held in person. We lobbied hard against this, both as a class and through our student representatives. At the time, covid testing was not widely available to usas medical students. Admin shot this down hard, with their rebuttal consisting of essentially two key points:
- That it would take them less time to grade this portion of our exams if we hand-wrote them instead of typed them (yeah, we were as confused as you currently are) and that they couldn't figure out a way for us to submit an exam that we'd hand-written at home (despite being provided countless suggestions).
- They had run a bunch of simulations that showed that there was no risk of transmission if we took the exam in person. As intelligent people who have a talent for critical thinking, I hope you can all see how ridiculous it is to claim that there's ABSOLUTELY NO CHANCE of anyone being infected as the result of holding an in-person exam.
- None of the branches of admin are talking to each other. Each set of block leaders is making constant changes, often conflicting with the changes made by other block leaders. The result is multiple emails a day about schedule changes, a high degree of unnecessary stress, and mass confusion among the student body.
- The admin has been 100% silent about the vaccine despite the fact that we have mandatory inpatient/outpatient sessions with inadequate PPE. It is clear they are not prioritizing us or even taking the time to communicate to us that they will not be prioritizing us.
- Admin has announced that they will not be re-evaluating financial aid packages for students this year and we will instead automatically receive the same package we got last year. Why does this matter? Because the students who will be affected by this are students whose families were deeply affected by the pandemic - parents who were laid off, savings account drained, etc - this decision primarily negatively affects students from low-income families. This is enormously disappointing from a school that claims to have a deep interest in fighting disparities.
This pandemic has been hard on everyone, and we all know that. But despite admin's constant calls for us to be understanding with them while they navigate challenges, they have demonstrated an extremely disappointing lack of grace with us. While some confusion is to be expected, their disorganization is excessive and compounded by an unwillingness to communicate clearly with the entire student body. Finally, they have been extremely dismissive of student safety concerns, which has resulted in a class that is extremely discontent and frustrated.
I will say that during my M1 year I felt that they were very responsive to student concerns and were much more organized. In fact, one of the reasons I chose Case was because of the support from admin.
Takeaway points: Admin response to the pandemic has been
poor at best with a lack of student support, dismissal of student concerns, lack of prioritizing student health, and disorganization at every turn. This should raise
red flags for applicants. Although Case admin is not normally this much of a disaster, their lack of adaptability and professionalism in this situation (despite their weekly reminders/threats to us about professionalism, understanding, patience, and grace under pressure) should be of concern to current applicants.
*Edit was to add point #5.